Enhanced Listings FAQs
What are enhanced listings?
Purchasing an enhanced listing will allow your company to add more content to your company's listing in the NCBiotech Company Directory. In addition to the concise company description already supplied by NCBiotech, you will also be able to add:
- your company logo
- promotional company description
- sidebar image
- sidebar image caption
The purchaser will provide content for the promotional company description and photo caption. In addition, should this company's listing be a result of any search performed in the company directory, the enhanced listings will be highlighted in the results page.
Any text you add will then be searchable in the Company Directory, so consider highlighting certain products, people or events.
What are rotating logos and where will they appear?
The rotating logos will appear on the NCBiotech Company Directory homepage and on the thousands of listings within the Directory. At any time there will be no more than ten companies' logos in rotation.
Why is purchasing an enhanced listing or a rotating logo a good idea?
Check out our main Enhanced Listing page for a description of how your company can benefit.
Who should I contact if I have questions?
If you have questions, contact the NCBiotech Library at 919-549-8880 or firstname.lastname@example.org.
Purchasing an enhanced listing or rotating logo
How much does an enhanced listing cost?
A sponsored listing is purchased as an annual subscription for a cost of $500 per year. A start-up discount is available to emerging life science companies.
What if my company has multiple locations and therefore multiple listings? Do I have to pay for each listing?
If your company has multiple locations, you only have to purchase one enhanced listing. You can then choose to create different content for each location's listing, or just use the same content for all of them.
Can I get a refund once I've bought a subscription?
No, NCBiotech will not provide refunds once a subscription is purchased.
Adding and Editing Content
How do I create an enhanced listing for my company?
To create an enhanced listing, purchase the subscription from the Enhanced Listing page and find your company. You will have to create an account with us if you do not have one yet. Once an account is created, you will be able to purchase the subscription and begin adding your personalized content for your listing.
How do I add and edit content?
After you have created an account, you can upload your company's logo and a photo. Provide the text for the photo caption as well as a promotional description of your company. Since NCBiotech already provides a company description, try not to duplicate the information that is already there.
Can I change my company's content after I've submitted it?
Yes, you can login at any time and change your content. You do not need to wait until the year is up before changing your company's content.
What kind of content can I include?
You can include marketing language, contact information including email addresses, links to certain pages on your website, and information about people or products. Political statements or other inappropriate content will be removed.
How long will it take to add the content I submitted to my company's listing?
NCBiotech will take 2 business days to review the content and edit for typographical errors, or offensive or political statements.
I just bought an enhanced listing, but my company isn't showing up in the search results like it should. Why not?
It takes a little while before your company will begin to show up at the top of the search results with the logo next to it. Just check back in a few hours.
The instructions ask for certain size photos, but mine don't fit the criteria. How do I resize photos?
You can easily resize and crop photos using MS paint.
What do I do if I forget my password?
If you forget your password, click on the "Request new password" link on the NCBiotech Company Directory home page. A new password will be generated and sent to you.
How do I renew my subscription?
You will be reminded when it is time to renew your subscription, and you will be able to renew using your account portal.
Please view our Terms and Conditions document for more information.